Visitor
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1 Message
Internet is not connecting
The router will blink from orange to green back to orange to green. Cannot keep a connection.
Visitor
•
1 Message
The router will blink from orange to green back to orange to green. Cannot keep a connection.
EG
Expert
•
118.7K Messages
3 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityDemitrius
Official Employee
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2.7K Messages
15 hours ago
Hey @user_tludvl, Thank you for visiting our official Xfinity Forums Community support page. Wanted to check in and see if you are still experiencing issues. With the flashing LEDs, that indicates the modem is either connecting to the Xfinity Network or processing an update. Were the lights able to turn solid white?
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