Visitor
•
1 Message
Internet intermittently drops out... several techs, still broken
Hey all,
For over a month now my internet drops out intermittently. When it does, I can ping my router, but I can't ping 8.8.8.8, 4.4.4.4, my modem's public IP, or my Comcast next-hop. It lasts for anywhere from 5-15 minutes on average. It varies in frequency; the newest modem does it about every hour, the CMH-1000V2 did it more often. When it does, the Xfinity app also shows my modem is off-line, and usually the upstream light on the modem flashes (but not always). It does it much more-so during the day, and becomes more stable at night. I suppose this is because the coax bus is more heavily used during the day on our street. In my house, we barely do more than some streaming video. Comcast basically says, on their end, they do not see my modem flapping. They see a fairly strong connection with no disconnections.
What I've done:
-Tried a new Arris S33
-Tried a new Netgear CMH-1000V2
-Tried a Netgear CMG-500 that had worked for 1 year+ at 2 residences
-Tried 2 routers
-Directly connected my PC to the modem over copper cabling
What Comcast has tried:
-Replacing outdoor coax connections at the demarc on the side of the house
-Removed in-line splitters inside the house
-Got on the tree, by the road by the house, and replaced the terminations to the "powered splitter", but did not replace the power supply as Comcast states it would require engaging a separate electrical entity
-Quickly asked a neighbor if they were experiencing issues as well, to which they replied no. I work from home with latency-sensitive applications, and so it's a mystery if they are and not noticing it
Here are some diagnostics from my Arris S33:
| Startup Procedure | ||
|---|---|---|
| Procedure | Status | Comment |
| Acquire Downstream Channel | 489000000 Hz | Locked |
| Connectivity State | OK | Operational |
| Boot State | OK | Operational |
| Configuration File | OK | |
| Security | Enabled | BPI+ |
| DOCSIS Network Access Enabled | Allowed | |
| Downstream Bonded Channels | |||||||
|---|---|---|---|---|---|---|---|
| Channel ID | Lock Status | Modulation | Frequency | Power | SNR/MER | Corrected | Uncorrectables |
| 17 | Locked | QAM256 | 489000000 Hz | 4 dBmV | 43 dB | 1556 | 3492 |
| 1 | Locked | QAM256 | 387000000 Hz | 4 dBmV | 42 dB | 1587 | 3036 |
| 2 | Locked | QAM256 | 393000000 Hz | 5 dBmV | 43 dB | 1508 | 3202 |
| 3 | Locked | QAM256 | 399000000 Hz | 5 dBmV | 43 dB | 1470 | 3261 |
| 4 | Locked | QAM256 | 405000000 Hz | 5 dBmV | 43 dB | 1629 | 3123 |
| 5 | Locked | QAM256 | 411000000 Hz | 5 dBmV | 43 dB | 1478 | 2947 |
| 6 | Locked | QAM256 | 417000000 Hz | 5 dBmV | 43 dB | 1342 | 3074 |
| 7 | Locked | QAM256 | 423000000 Hz | 5 dBmV | 43 dB | 1400 | 3103 |
| 8 | Locked | QAM256 | 435000000 Hz | 5 dBmV | 43 dB | 1524 | 3261 |
| 9 | Locked | QAM256 | 441000000 Hz | 5 dBmV | 43 dB | 1476 | 3296 |
| 10 | Locked | QAM256 | 447000000 Hz | 5 dBmV | 43 dB | 1427 | 3196 |
| 11 | Locked | QAM256 | 453000000 Hz | 5 dBmV | 43 dB | 1474 | 2935 |
| 12 | Locked | QAM256 | 459000000 Hz | 4 dBmV | 43 dB | 1384 | 2928 |
| 13 | Locked | QAM256 | 465000000 Hz | 4 dBmV | 43 dB | 1353 | 3000 |
| 14 | Locked | QAM256 | 471000000 Hz | 4 dBmV | 43 dB | 1387 | 3247 |
| 15 | Locked | QAM256 | 477000000 Hz | 4 dBmV | 43 dB | 1480 | 3302 |
| 16 | Locked | QAM256 | 483000000 Hz | 4 dBmV | 43 dB | 1383 | 3532 |
| 18 | Locked | QAM256 | 495000000 Hz | 4 dBmV | 42 dB | 1511 | 3124 |
| 19 | Locked | QAM256 | 507000000 Hz | 4 dBmV | 43 dB | 1359 | 2869 |
| 20 | Locked | QAM256 | 513000000 Hz | 4 dBmV | 43 dB | 1464 | 2801 |
| 21 | Locked | QAM256 | 519000000 Hz | 4 dBmV | 43 dB | 1312 | 3125 |
| 22 | Locked | QAM256 | 525000000 Hz | 4 dBmV | 43 dB | 1396 | 3410 |
| 23 | Locked | QAM256 | 531000000 Hz | 4 dBmV | 43 dB | 1408 | 3541 |
| 24 | Locked | QAM256 | 537000000 Hz | 4 dBmV | 43 dB | 1388 | 3257 |
| 25 | Locked | OFDM PLC | 690000000 Hz | 6 dBmV | 43 dB | 1722760860 | 12633 |
| 26 | Locked | QAM256 | 543000000 Hz | 4 dBmV | 42 dB | 1451 | 2804 |
| 27 | Locked | QAM256 | 549000000 Hz | 4 dBmV | 42 dB | 1262 | 2787 |
| 28 | Locked | QAM256 | 555000000 Hz | 4 dBmV | 43 dB | 1361 | 2701 |
| 29 | Locked | QAM256 | 561000000 Hz | 4 dBmV | 42 dB | 1328 | 3096 |
| 30 | Locked | QAM256 | 567000000 Hz | 4 dBmV | 41 dB | 1388 | 3590 |
| 31 | Locked | QAM256 | 573000000 Hz | 4 dBmV | 43 dB | 1458 | 3649 |
| 32 | Locked | QAM256 | 579000000 Hz | 4 dBmV | 43 dB | 1457 | 3102 |
| Upstream Bonded Channels | ||||||
|---|---|---|---|---|---|---|
| Channel ID | Lock Status | US Channel Type | Frequency | Width | Power | |
| 61 | Locked | SC-QAM | 16400000 Hz | 6400000 | 39.3 dBmV | |
| 62 | Locked | SC-QAM | 22800000 Hz | 6400000 | 39.3 dBmV | |
| 63 | Locked | SC-QAM | 29200000 Hz | 6400000 | 39.8 dBmV | |
| 64 | Locked | SC-QAM | 35600000 Hz | 6400000 | 39.5 dBmV | |
Current System Time:Tue Sep 6 16:04:40 2022
| Date Time | Event Level | Description | |||||||||||||||||||||||
| 6/9/2022 02:30:42 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 08:37:18 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:37:18 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 08:37:18 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:37:18 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 08:37:18 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:37:18 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 08:39:13 |
5 |
RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:39:13 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 08:44:11 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:11 |
3 |
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:11 |
3 |
16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:12 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:13 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:13 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:14 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:15 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:15 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:18 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:19 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:22 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:23 |
6 |
CM-STATUS message sent. Event Type Code: 7; Chan ID: 64; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:28 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:28 |
3 |
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:28 |
3 |
16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:29 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:30 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:31 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:49 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:44:53 |
6 |
CM-STATUS message sent. Event Type Code: 7; Chan ID: 63 64; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:45:16 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:45:23 |
6 |
CM-STATUS message sent. Event Type Code: 7; Chan ID: 63 64; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:45:47 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:46:24 |
6 |
CM-STATUS message sent. Event Type Code: 7; Chan ID: 63 64; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:46:54 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:46:54 |
6 |
CM-STATUS message sent. Event Type Code: 7; Chan ID: 63 64; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:48:07 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:48:12 |
3 |
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:48:26 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:48:31 |
3 |
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:48:37 |
3 |
CMSTATUS:US_Diplexer_Mode_Change_Ignored:TLV-9, 42MHz.
|
|||||||||||||||||||||||
| 6/9/2022 08:48:41 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:48:48 |
6 |
Honoring MDD; IP provisioning mode = IPv6
|
|||||||||||||||||||||||
| 6/9/2022 08:48:57 |
3 |
CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-84.2, 108MHz.
|
|||||||||||||||||||||||
| 6/9/2022 08:48:57 |
3 |
CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-84.3, 1002MHz.
|
|||||||||||||||||||||||
| 6/9/2022 08:48:57 |
3 |
CMSTATUS:US_Diplexer_Mode_Change:TLV-84.1, 5-42MHz.
|
|||||||||||||||||||||||
| 6/9/2022 08:48:59 |
6 |
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:56:37 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:56:37 |
3 |
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:56:37 |
3 |
16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:56:38 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 08:56:57 |
6 |
CM-STATUS message sent. Event Type Code: 8; Chan ID: 64; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 09:08:20 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 09:08:25 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 09:08:25 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 09:08:25 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 09:08:25 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 09:08:25 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 09:08:25 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 09:08:30 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 09:08:30 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 11:01:46 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 11:01:46 |
3 |
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 11:01:46 |
3 |
16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 11:01:46 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 11:01:56 |
6 |
CM-STATUS message sent. Event Type Code: 8; Chan ID: 64; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:42:03 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:45:47 |
3 |
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:45:47 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:45:48 |
3 |
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:45:55 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:45:57 |
3 |
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:46:01 |
3 |
No Ranging Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:46:03 |
3 |
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:46:10 |
3 |
CMSTATUS:US_Diplexer_Mode_Change_Ignored:TLV-9, 42MHz.
|
|||||||||||||||||||||||
| 6/9/2022 13:46:19 |
6 |
Honoring MDD; IP provisioning mode = IPv6
|
|||||||||||||||||||||||
| 6/9/2022 13:46:30 |
3 |
CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-84.2, 108MHz.
|
|||||||||||||||||||||||
| 6/9/2022 13:46:30 |
3 |
CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-84.3, 1002MHz.
|
|||||||||||||||||||||||
| 6/9/2022 13:46:30 |
3 |
CMSTATUS:US_Diplexer_Mode_Change:TLV-84.1, 5-42MHz.
|
|||||||||||||||||||||||
| 6/9/2022 13:46:31 |
6 |
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:50:58 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:50:58 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 13:50:58 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:50:58 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 13:50:58 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:50:58 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 13:50:58 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 13:50:58 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 13:51:00 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 15:50:29 |
3 |
Failed LAN WebGUI login attempt from 73.191.110.136 on 22/09/06 at 3:50 PM.
|
|||||||||||||||||||||||
| 6/9/2022 15:50:32 |
3 |
Successful LAN WebGUI login from 73.191.110.136 on 22/09/06 at 3:50 PM.
|
|||||||||||||||||||||||
| 6/9/2022 16:04:50 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 16:04:50 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 16:04:50 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 16:04:50 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 16:04:50 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 16:04:50 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 16:04:50 |
5 |
RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|
|||||||||||||||||||||||
| 6/9/2022 16:04:50 |
5 |
Dynamic Range Window violation
|
|||||||||||||||||||||||
| 6/9/2022 16:04:52 |
3 |
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=omittedomitted;CMTS-MAC=omittedomitted;CM-QOS=1.1;CM-VER=3.1;
|


user_e9d3fe
Visitor
•
1 Message
4 years ago
I have the same problem! Comcast needs to fix!
1
0
CCJennifer
Problem Solver
•
743 Messages
4 years ago
Hello @muhinternetbroke! Thank you for reaching out on our community forum. We sincerely regret hearing you've had this trouble with your connection, and we're happy to help. Could you please send our team a direct message with your full name and full address?
0
0