Visitor
•
4 Messages
Internet intermittently disconnecting
TV connection to internet will drop suddenly for a min or few mins, also seeing ping spikes when gaming
Visitor
•
4 Messages
TV connection to internet will drop suddenly for a min or few mins, also seeing ping spikes when gaming
EG
Expert
•
121.7K Messages
9 days ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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EG
Expert
•
121.7K Messages
8 days ago
Did you try any of the other tips?
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EG
Expert
•
121.7K Messages
2 days ago
There has to be a coax cable to connect the modem/gateway to their system.
When you state this "TV connection to internet", are you referring to a wireless (WiFi) connection between the TV and the router/gateway device ?
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