Visitor
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4 Messages
Internet dropping out, loosing wifi voice connection
Our internet keeps dropping out and then instantly reconnecting. What's going on?
| [OneWifi][6940]: Wifi VAP is set to down | 2025/10/18 08:09:39 | Notice |
| [OneWifi][6940]: WiFi radio radio2 is set to UP | 2025/10/18 08:09:39 | Notice |
| [OneWifi][6940]: Wifi VAP is set to down | 2025/10/18 08:09:37 | Notice |
| [OneWifi][6940]: WiFi radio radio1 is set to UP | 2025/10/18 08:09:37 | Notice |
| [OneWifi][6940]: Wifi VAP is set to down | 2025/10/18 08:09:35 | Notice |
| [OneWifi][6940]: WiFi radio radio2 is set to UP | 2025/10/18 08:09:35 | Notice |
| [OneWifi][6940]: Wifi VAP is set to down | 2025/10/18 08:09:31 | Notice |
| [OneWifi][6940]: WiFi radio radio1 is set to UP | 2025/10/18 08:09:31 | Notice |
| [OneWifi][7080]: Wifi VAP is set to down | 2025/10/17 14:55:29 | Notice |
| [OneWifi][7080]: WiFi radio radio2 is set to UP | 2025/10/17 14:55:29 | Notice |
| [OneWifi][7080]: Wifi VAP is set to down | 2025/10/17 14:55:28 | Notice |
| [OneWifi][7080]: WiFi radio radio1 is set to UP | 2025/10/17 14:55:28 | Notice |
| [OneWifi][7080]: Wifi VAP Changed to UP | 2025/10/17 14:54:52 | Notice |
| [OneWifi][7080]: WiFi radio radio2 is set to UP | 2025/10/17 14:54:52 | Notice |
| [OneWifi][7080]: Wifi VAP Changed to UP |



EG
Expert
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114.3K Messages
8 hours ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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user_f2206d
Visitor
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4 Messages
6 hours ago
Reply from 2600:1408:a:18a::1b62: time=21ms
Reply from 2600:1408:a:18a::1b62: time=19ms
Reply from 2600:1408:a:18a::1b62: time=18ms
Reply from 2600:1408:a:18a::1b62: time=27ms
Reply from 2600:1408:a:18a::1b62: time=337ms
Reply from 2600:1408:a:18a::1b62: time=274ms
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Reply from 2600:1408:a:18a::1b62: time=794ms
Reply from 2600:1408:a:18a::1b62: time=143ms
Reply from 2600:1408:a:18a::1b62: time=105ms
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Reply from 2600:1408:a:18a::1b62: time=67ms
Reply from 2600:1408:a:18a::1b62: time=19ms
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Ping statistics for 2600:1408:a:18a::1b62:
Packets: Sent = 94, Received = 94, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 794ms, Average = 41ms
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EG
Expert
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114.3K Messages
5 hours ago
That's borderline to oy of spec. Please post the entire upstream channels table and the downstream channels table as well. Copy the entire tables and paste them into your next post.
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