2 Messages
Internet dropping constantly
For over a month now, my internet has been lag spiking or disconnecting. I play video games at home and as a result, I've had to stop playing online games because I would disconnect or lag. My girlfriend works from home and would constantly disconnect from meetings. I've called comcast numerous times but have yet to get a solution. Here's what we've tried so far
-Restarting the modem
-Upgrading our speed from 50 to 250
-Updating our modems firmware
-Replacing Coaxial cable
-Updating speed from 250 to 500 (because for whatever reason you can only have 8 devices connected at one time)
-Dropping our devices in our household down to 8
-Upgrading to a comcast modem
-Getting new lines dug outside
-Ran virus scans on all of our computers
We've had a technician come out, but that didn't solve the problem. Our computers are all plugged in via ethernet cords. Is there anything else we can do? I'm really stressed out
No Responses!