Internet cuts in and out all the time

Hi, 

I am having the same issue as @User12345671219 some months ago. I had upgraded my speed, plan, rebooted my modem and every time I am online working from home randomly my internet drops and can't log in to anything and have to run the troubleshooting app and every time says my internet speed is fine and its working properly in all the devices.

I have to switch wireless networks in order to "force" my computer to go online.

Had spoked with different agents and always the same reply "Had you restarted your modem? Let's restart it and the process will take 10-12 mins and will fix it." 

Sick and tired of this classic reply and classic problem, I started having this problem almost 3 weeks now after finally being able to work from home, however all my work is computer/internet based so if no internet can't work.

I noticed that @user_NA mentioned on a post that only a tech can fix this issue with a signal that has be matched in order to receive the proper signal. At this moment I am willing to pay that fee and get this fixed as its really inconvenient being in this situation.

Tried to DM @XfinityEva about this without being able to find the DM option.

Any help would be appreciated.