2 Messages
Internet connection keeps dropping, many times a day
My internet connection drops about every 20 minutes or so. It usually comes back after about 30 seconds and the modem restarts on its own. This problem has been going on for a couple of weeks. It is infuriating because it basically renders my Internet unusable. It's impossible for me to work from home under these conditions, as it constantly interrupts zoom calls and other tasks. I'm using an Arris S33 modem. Please instruct me on any info. I can share to help fix the problem, including modem event logs, etc.
EG
Expert
•
106.6K Messages
8 hours ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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