Time |
Priority |
Description |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 17:30:22 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 18:08:33 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 14 2024 18:08:37 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 14 2024 18:11:28 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 15 2024 09:33:36 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 15 2024 09:36:28 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 15 2024 10:28:45 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 15 2024 12:36:23 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 16 2024 12:47:33 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 16 2024 12:47:38 |
Warning (5) |
Lost MDD Timeout |
Sep 16 2024 12:49:03 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 16 2024 17:51:34 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 17 2024 09:55:45 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 17 2024 11:41:49 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 17 2024 14:04:20 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 17 2024 18:45:20 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 18 2024 09:01:49 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 18 2024 09:12:45 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 18 2024 11:10:01 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 18 2024 11:37:58 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 18 2024 15:32:19 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 18 2024 16:36:46 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 18 2024 21:03:25 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 18 2024 22:10:23 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 18 2024 23:17:14 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 19 2024 01:27:48 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 19 2024 01:27:49 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 19 2024 03:29:39 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 19 2024 03:29:40 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 19 2024 03:50:00 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 19 2024 11:08:23 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 19 2024 11:08:24 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 19 2024 11:09:28 |
Critical (3) |
Ranging Request Retries exhausted |
Sep 19 2024 11:09:28 |
Critical (3) |
Unicast Maintenance Ranging attempted - No response - Retries exhausted |
Sep 19 2024 11:09:52 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 19 2024 12:06:07 |
Critical (3) |
Ranging Request Retries exhausted |
Sep 19 2024 12:06:07 |
Critical (3) |
Unicast Maintenance Ranging attempted - No response - Retries exhausted |
Sep 19 2024 12:06:28 |
Critical (3) |
No Ranging Response received - T3 time-out |
Sep 19 2024 12:14:11 |
Critical (3) |
SYNC Timing Synchronization failure - Loss of Sync |
Sep 19 2024 12:32:35 |
Critical (3) |
No Ranging Response received - T3 time-out |
Accepted Solution
EG
Expert
•
106.5K Messages
14 days ago
@XfinityAldrik When are you guys going to start sharing what the solutions are instead of just saying things are solved so that other readers here may benefit ??? After all, this is supposed to be a public help forum and not a private / internal platform.....
(edited)
3
XfinityJeniece
Official Employee
•
2.3K Messages
22 days ago
Hey there, user_i8pxu6, thanks for reaching out through Xfinity Forums regarding your internet connection. I rely on my connection for work, so we definitely want to ensure it is working properly for you! I would like to take a look at your connection on our end.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0
user_fqopy6
15 Messages
22 days ago
same thing has been happening with our Xfinity internet for weeks. Never happened before.
Cannot get actual help from Xfinity for this, just hours and hours and hours on phone and chat support with people offshored around the world, who can only do limited things. Had a technician visit, he showed us that our modem had been disabled in the Xfinity system. A guy from corporate called and somehow re-enabled the modem, everything was great for about a day then the constant dropping began and has never stopped.
We're going to have to leave Xfinity, cannot work from home with this terrible internet. And Xfinity has wasted just a TON of our time.
1
XfinityAldrik
Official Employee
•
1.6K Messages
14 days ago
Thanks again for reaching out to us @user_i8pxu6! I'm glad scheduling a technician was able to resolve the intermittent connection issues!
0
0