Visitor

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1 Message

Tuesday, August 26th, 2025

Internet Billing Increased by $100?

Please contact me with regards to my monthly internet charge increasing from $15 to $119.00. Without notice?

Thanks

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Selected Oldest First

Expert

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112.9K Messages

2 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.6K Messages

2 days ago

Hi there, @ScotR415! Thanks for reaching out to us here on the Community Forum. The most common reason that your bill would increase is because you may have come off of a promotional rate. In the spirit of transparency, we provide a listing of the active promotions, the amount saved, and the end date on each and every billing statement. It would be under your services in green text. If you are doing paperless billing, you can check your statements with the directions here : https://www.xfinity.com/support/articles/view-xfinity-billing-history. Have you checked this out on your previous statement? 

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