Intermittent slowdowns in Independence, MO - Anyone else?

I have. I have restarted the router twice now, with no results. The problem is that it's intermittent, so when I do the test, sometimes it comes back too slow but by the time it gets to checking the speed into my home, it is usually fine again. I can replace wiring if that might help. But it's slowdowns and then back to full speed.

Well, almost full speed. Regular speed :)

Thank you for checking is happening when you are hardwired directly into the modem or when you are on Wifi?-Richard

Most of the devices in my home are connected using WiFi. I do have a television that is directly linked to the router and it has had a few glitches at the same time as the slowdowns elsewhere in the house.

Thank you, @tessiebunny for your patience. Let's get your account pulled up so I can look further into the issue that you are having with your connectivity which I know is very frustrating. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

To send a direct message [private message]:

•   Click "Sign In" if necessary
•   Click the "Direct Message" icon
•   Click the "New message" (pencil and paper) icon
•   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
•   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
•   - An "Xfinity Support" graphic replaces the "To:" line.
•   Type your message in the text area near the bottom of the window
•   Press Enter to send it

My internet speeds are continuing to decline. I'm waiting for a code from someone on the chat but still nothing from you guys.

Currently getting around half of the promised speed. And it's pretty consistent now.