2 Messages
Intermittent issues
I have the same issues listed in the earlier post with the heading below. The technician gave similar answers but did not resolve the problem. Since it is a widespread issue, why has Xfinity not come up with a solution?
Intermittent Connection Drops and Packet Loss (every 15-20 Minutes)
XfinityJanelle
Official Employee
•
1.1K Messages
14 days ago
Hi @user_jybx8k Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the intermittent connection. I would be more than happy to offer my assistance looking into this further for you. Is this happening at specific times of the day or night?
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