Intermittent internet

Starting last Friday my internet connection would drop and stay off for 10 to 15 minutes at a time.  I would reboot my modem but it would happen again.

I called called Xfinity and was told that everything on Xfinitys end looked fine.  I ran the speed test within the app many times on a wired connection and the results varied wildly.  I have now given up even trying to stream due to the unexpected random signal drops.  

I suspect the problem is with the modem but Xfinity doesn’t agree. Xfinity’s solution was to try to upsell me into a faster internet plan.    

I am now watching Sunday Night Football on my phone.  Instead of helping Xfinity tries to sell you something that won’t fix my problems.  Really poor service.