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Sunday, December 24th, 2023 3:08 AM

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Instructions to set PS5 open NAT (NAT 1?)

My PS5 indicates NAT type 2 and struggles online.  This is the only machine that has this problem and I can see in the forum that I’m not the only one.  Please post detailed, step by step instructions for setting open NAT for a PS5 via the Xfinity app.

Official Employee

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1.4K Messages

1 year ago

Thanks for reaching out, user_vaia05! That may be something you need to reach out to Sony for. Have you had a chance to talk to them yet?

 

Expert

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110.1K Messages

1 year ago

You'll likely need to do some port forwarding / port triggereing in the gateway device (if it can even be done anymore. YMMV).

https://www.xfinity.com/support/articles/port-forwarding-xfinity-wireless-gateway 


https://www.xfinity.com/support/articles/wireless-gateway-port-triggering 

Look in your PS5's instructions for the proper port numbers protocol types.

https://www.google.com/search?q=step+by+step+instructions+for+setting+open+NAT+for+a+PS5 

Good luck !

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