Visitor
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4 Messages
Incorrect Data Usage
In the last month (December) Xfinity has noted a significant increase in data usage that I believe is incorrect. I've been a customer for 10 yrs, and never had hit my data limit or been even close.
I don't live stream or play games, and there's been no change of behavior that would explain the massive increase in data usage.
Additionally, I was out of town over the holidays, but somehow Xfinity computed 150GB used when the home was absolutely empty. This has to be an error.
Please help.
user_680dff
Visitor
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4 Messages
3 years ago
One more thing, I've been home for about an hour today, but Xfinity somehow says 45 GB have already been used in January.
This is ridiculous
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