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pcboiler
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Thursday, July 16th, 2026 6:23 PM

Inconsistent connection drops

*New, potentially simpler to understand event logs in the first posted comment

Some sleuthing by me at the end comparing the modem history with my Chrome plugin to monitor internet connectivity.

I've replaced both my modem (on my second Arris S33V3) and router (just switched from Google Home to TP-Link Archer AXE75), but still having issues. No splitter, and the last time an Xfinity tech came out (1-2 years ago, I think it helped, at least for a while) he ran a new line from the pole to the house.

Startup Procedure

Procedure

Status

Comment

Acquire Downstream Channel

495000000 Hz

Locked

Connectivity State

OK

Operational

Boot State

OK

Operational

Configuration File

OK

Security

Enabled

BPI+

DOCSIS Network Access Enabled

Allowed

 

Downstream Bonded Channels

Channel ID

Lock Status

Modulation

Frequency

Power

SNR/MER

Corrected

Uncorrectables

20

Locked

256QAM

495000000 Hz

9.6 dBmV

43.4 dB

196

1766

28

Locked

256QAM

543000000 Hz

9.1 dBmV

40.9 dB

4

0

36

Locked

256QAM

591000000 Hz

8.6 dBmV

43.4 dB

0

0

44

Locked

256QAM

639000000 Hz

8.8 dBmV

40.4 dB

0

0

13

Locked

256QAM

453000000 Hz

9.9 dBmV

43.4 dB

1

0

14

Locked

256QAM

459000000 Hz

9.9 dBmV

44.6 dB

0

0

15

Locked

256QAM

465000000 Hz

9.8 dBmV

43.4 dB

1

0

16

Locked

256QAM

471000000 Hz

9.7 dBmV

43.4 dB

2

0

17

Locked

256QAM

477000000 Hz

9.6 dBmV

43.4 dB

14

48

18

Locked

256QAM

483000000 Hz

9.7 dBmV

43.4 dB

0

0

19

Locked

256QAM

489000000 Hz

9.6 dBmV

43.4 dB

1

0

21

Locked

256QAM

501000000 Hz

9.6 dBmV

44.6 dB

0

0

22

Locked

256QAM

507000000 Hz

9.5 dBmV

43.4 dB

0

0

23

Locked

256QAM

513000000 Hz

9.4 dBmV

40.4 dB

1

0

24

Locked

256QAM

519000000 Hz

9.3 dBmV

44.6 dB

4

0

25

Locked

256QAM

525000000 Hz

9.3 dBmV

43.4 dB

0

0

26

Locked

256QAM

531000000 Hz

9.2 dBmV

44.6 dB

0

0

27

Locked

256QAM

537000000 Hz

9.1 dBmV

43.4 dB

0

0

29

Locked

256QAM

549000000 Hz

9.0 dBmV

43.4 dB

0

0

30

Locked

256QAM

555000000 Hz

9.0 dBmV

40.9 dB

0

0

31

Locked

256QAM

561000000 Hz

8.9 dBmV

43.4 dB

1

0

32

Locked

256QAM

567000000 Hz

8.8 dBmV

43.4 dB

2

0

33

Locked

256QAM

573000000 Hz

8.7 dBmV

43.4 dB

3

0

34

Locked

256QAM

579000000 Hz

8.6 dBmV

43.4 dB

10

0

35

Locked

256QAM

585000000 Hz

8.6 dBmV

43.4 dB

0

0

37

Locked

256QAM

597000000 Hz

8.4 dBmV

43.4 dB

1

0

38

Locked

256QAM

603000000 Hz

9.0 dBmV

40.9 dB

6

0

39

Locked

256QAM

609000000 Hz

9.1 dBmV

40.9 dB

2

0

40

Locked

256QAM

615000000 Hz

9.1 dBmV

43.4 dB

5

0

41

Locked

256QAM

621000000 Hz

8.9 dBmV

43.4 dB

1

0

42

Locked

256QAM

627000000 Hz

8.8 dBmV

40.9 dB

0

0

43

Locked

256QAM

633000000 Hz

8.7 dBmV

43.4 dB

0

0

193

Locked

OFDM PLC

690000000 Hz

8.6 dBmV

45.0 dB

5308871

0

194

Locked

OFDM PLC

957000000 Hz

4.1 dBmV

43.0 dB

111746404

0

 

Upstream Bonded Channels

Channel ID

Lock Status

US Channel Type

Frequency

Width

Power

1

Locked

SC-QAM

16400000 Hz

6400000

37.5 dBmV

4

Locked

SC-QAM

35600000 Hz

6400000

39.5 dBmV

3

Locked

SC-QAM

29200000 Hz

6400000

38.8 dBmV

2

Locked

SC-QAM

22800000 Hz

6400000

38.3 dBmV

 

Current System Time:07/16/2026 12:19:13


07/16/2026 08:05:37

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:05:36

Warning

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:05:34

Critical

Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:05:34

Notice

TLV-11 - unrecognized OID;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:05:34

Warning

MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1


07/16/2026 08:05:26

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:05:04

Critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:04:04

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:03:32

Notice

CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:03:32

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:02:56

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 17; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:02:35

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 08:01:51

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 13; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:49:59

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 13; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:48:31

Warning

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:48:29

Critical

Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:48:29

Notice

TLV-11 - unrecognized OID;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:48:29

Warning

MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1


07/16/2026 07:48:08

Critical

Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:47:08

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:39:50

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:38:42

Notice

CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 07:38:02

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 05:06:23

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 05:00:23

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 38; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 05:00:21

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 05:00:11

Notice

CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 04:59:50

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 04:59:36

Notice

CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 04:41:13

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 28; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 04:17:21

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 28; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 04:17:08

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 04:04:44

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 03:59:13

Notice

CM-STATUS message sent. Event Type Code: 4; Chan ID: 44; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 03:58:41

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 02:50:45

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 02:50:27

Warning

RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 02:47:36

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 02:45:59

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 02:45:38

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 02:41:53

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/16/2026 02:41:34

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 18:55:49

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 08:25:35

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 08:25:25

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 08:25:24

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:54:49

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 28; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:54:41

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:54:41

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:52:28

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 26; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:49:51

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:43:28

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:41:17

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 22; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:40:48

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:40:48

Error

TCS Fail on all Upstream Channels;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:40:48

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:40:48

Warning

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:40:48

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:40:42

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:24:13

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 07:18:01

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 15; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 00:50:00

Notice

DS profile config update. DS Chan ID: 194.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 00:49:05

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 13; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 00:48:55

Notice

DS profile config update. DS Chan ID: 193.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 00:48:46

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 13; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/15/2026 00:48:39

Notice

DS profile config update. DS Chan ID: 193.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 22:33:16

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:39:58

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:36:03

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 43; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:53

Warning

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:51

Notice

CM-STATUS message sent. Event Type Code: 17; Chan ID: 28; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:41

Warning

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:41

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:38

Warning

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:38

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:32

Notice

CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:31

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:30

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:35:08

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 42; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:34:40

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:34:14

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 41; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:34:10

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:33:39

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 19:00:30

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 18:57:31

Notice

CM-STATUS message sent. Event Type Code: 4; Chan ID: 44; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 18:57:13

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 16:42:01

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 16:37:14

Notice

CM-STATUS message sent. Event Type Code: 5; Chan ID: 36; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 16:37:12

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 16:35:46

Notice

CM-STATUS message sent. Event Type Code: 4; Chan ID: 44; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 16:35:19

Critical

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 16:35:19

Critical

No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 10:27:11

Notice

CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 10:22:50

Warning

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 10:22:41

Notice

CM-STATUS message sent. Event Type Code: 17; Chan ID: 20; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


07/14/2026 10:22:39

Warning

RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;


[Image removed: "Personal Information"]

 

Question

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Updated 

1 hour ago

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pcboiler

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1 hour ago

Just had another drop sequence. Here's the logs:

Add+1 hour to align with above time

Date Time Event Level Description

07/16/2026 13:50:49		 Notice Successful LAN WebGUI login from 73.75.176.112 on 07/16/26 at 1:50 PM

07/16/2026 13:36:59		 Notice Successful LAN WebGUI login from 73.75.176.112 on 07/16/26 at 1:36 PM

07/16/2026 13:34:50		 Warning RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:34:48		 Critical Config File Rejected due to Invalid or Unexpected TLV 11;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:34:48		 Notice TLV-11 - unrecognized OID;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:34:48		 Warning MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1

07/16/2026 13:34:37		 Critical No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:34:22		 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:34:19		 Notice CM-STATUS message sent. Event Type Code: 6; Chan ID: 2; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”]0;CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:34:18		 Critical Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:33:22		 Critical No Ranging Response received - T3 time-out;CM-MAC=f8:20:d2:1f:1f:09;CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:14:12		 Notice CM-STATUS message sent. Event Type Code: 24; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:10:38		 Notice CM-STATUS message sent. Event Type Code: 5; Chan ID: 19; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:10:24		 Critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

07/16/2026 13:10:22		 Critical No Ranging Response received - T3 time-out;CM-MAC=[Edited: “Personal Information”];CMTS-MAC=[Edited: “Personal Information”];CM-QOS=1.1;CM-VER=3.1;

(edited)

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