Regular Visitor
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13 Messages
in the last week my tv channels pixelate, my upload speed has dropped significantly, and my XB8 Gateway occasionally loses connection.
Every since an outage in my area on July 28th 2026, my tv channels pixelate, my upload speed has dropped significantly, and my XB8 Gateway occasionally loses connection for a second.



XfinityJorge
Official Employee
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3.2K Messages
6 days ago
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lewzinit1
Regular Visitor
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13 Messages
6 days ago
I don’t stream. I have the 185+ TV package
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EG
Expert
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119.9K Messages
6 days ago
@lewzinit1 @XfinitySara
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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