Visitor
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1 Message
I need 2.4 Ghz band available
I need to temporarily be able to connect a device directly to my 2.4 Ghz band. I have a XB7 gateway, and am unable to split my bands using either the Xfinity app, or the Admin tool. Do I have any options available for me?
XfinityJustinM
Official Employee
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1.2K Messages
2 hours ago
Hi @user_now5qx,
You should be able to split your bands in the Xfinity app. Just head to the Wi-Fi tab, select" Wi-Fi password", and click "Edit Wi-Fi settings" at the bottom of the pop-up window. You'll then see split bands at the bottom which will allow you to manually connect to the 2.4 GHz band. Can you please let us know if these steps helped?
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