HURRICANE IAN OR XFINITY ISSUE?

Hello,  hoping this comms channel will help me resolve my current issue.  We are in a hurricane Ian post-recovery location.  Out condo complex has been restored thus I am able to gain connectivity at out poolhouse.  But not in our unit for some reason.  Other units are fully restored.  Is there a chance that we may have two separate Xfinity connections to our complex?  I have constantly reset my router/modem.

Thanks for any help!