U

Visitor

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2 Messages

Wednesday, December 22nd, 2021 9:32 PM

Closed

Huge increase in data usage

I am also having this problem of seeing a doubling of my internet data usage this month, with little change on my end. What’s up?

This conversation has been merged. Please refer the main conversation:

Sudden huge increase in internet data usage

Official Employee

 • 

2K Messages

3 years ago

That is a great question and I would be concerned too! I'd be more than happy to look into this issue with you. Could you please send our team a direct message with your full name and full address?

To send a "Peer to peer" message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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