Visitor
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2 Messages
Huge increase in data usage
I am also having this problem of seeing a doubling of my internet data usage this month, with little change on my end. What’s up?
Visitor
•
2 Messages
I am also having this problem of seeing a doubling of my internet data usage this month, with little change on my end. What’s up?
XfinityChristy
Official Employee
•
2K Messages
3 years ago
That is a great question and I would be concerned too! I'd be more than happy to look into this issue with you. Could you please send our team a direct message with your full name and full address?
To send a "Peer to peer" message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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