HP Printer not Connecting to WIFI

Hi @Anon282936 We appreciate you visiting our Xfinity Community Forums for help with your new printer. Are you still having issues with the setup? Our newest wireless gateway would be the XB8 and it fits the description of what you currently have. These actually are a tri-band meaning they have the 2.4GHz, the 5GHz, and the 6GHz all in one when you have the same name and password for all your device should choose the best one to connect to. You can read more about it here.

Connecting a wireless printer to WiFi lets you print from any computer, phone, or tablet that's on your home network.

1. Go to the printer's control panel.
2. Choose the Setup option. It usually has a picture of a wrench.
3. Select the Network menu.
4. Select your WiFi network name (your printer may call this an "SSID").
   • Printers often have a Wireless Setup Wizard that walks you through setting up the WiFi connection.
   • If you don't see your wireless network, scroll to the bottom of the list and type your network name and password.
   • If it doesn't connect, try printing a wireless network test report.

Note: Check your printer's user guide for any special troubleshooting steps, security settings and detailed instructions.

Please let me know if this helps. 

My HP Laser Jet Pro CM 1410 Series PCL 6 will no longer print wirelessly after installing the latest Xfinity router. I have run through the wireless setup on the printer as I have each time I had a new router.  Additionally, I split up the router to 2.4, 5, and 6GHz, and that didn't help either.  I have a feeling that is a problem with the new Xfinity routers.  The printer works fine if I attach it directly to the router.

If you read your HP printer's manual, you will find you can use a direct Wi-Fi connection. It avoids the need for Internet.  

Are you trying to use WPS aka "push button" pairing?  If so try the "corporate" method to connect it.

Business grade WiFi gear generally does not support push button pairing because it is a security risk.  WPS/push button pairing depends on physical security to keep the network secure.  That's usually ok for a home network where someone getting to your router and pushing the button means they already broke into your house, but its an absolute no-go in businesses that are open to the public and have WiFi access points in places where the general public can get to them.  Same for offices of larger corporations.  

At any rate stuff like printers almost always have a back-up pairing method because the manufacturers know they might be used in a business environment and WPS may not be availale.  Fancier ones can be configured manually using an built-in display, but the usual "corporate" method is plug the printer into a computer with a USB cable and run some app provided by the printer manufacturer.  I have an HP printer that works that way.  Download app, plug in with USB, set up, WiFi works after that.  Said printer also supports WPS, but I use business class WiFi access points and home and they don't.

I had the same problem for months with my HP laserjet.  HP sent me a new printer to try to resolve the problem.  That didn't work.  I ended up setting the IP address for the HP printer to manual and assigned it an IP address within my router's range.  That worked briefly.  UGH  aggrivation of course.  a week later I went into the XFINITY router settings and noticed that while I had changed the IP address to manual on the printer, the router still showed it as DHCP.  I went in and changed the router setting to "Reserved IP"  using the same IP that I put on the printer.  so far so good.