Visitor
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4 Messages
How do I disable the Wi-Fi radio on an XER10 gateway
I have an XER10 gateway with Xfinity fiber internet via an EPON. I want to disable the Wi-Fi radio in the gateway so I can add several Ubiquiti AP's controlled by a Cloudkey Gen2+ controller. I can see how to turn off the SSID broadcast name via the Xfinity mobile app, but I want to DISABLE the Wi-Fi radio as described by Xfinity in Hide or disable your in-home WiFi network - Xfinity Support. This article says to log into the Admin Tool and "navigate to Gateway > Connection > Wi-Fi, where you will see your private WiFi network name(s) displayed" except there aren't any submenus named Gateway, Connection, nor Wi-Fi on the XER10 Admin Tool.
Please explain how I can disable the Wi-Fi radio on the XER10 for the 2.4, 5, and 6 GHz bands so it doesn't interfere with my AP's. What am I missing?
Another approach (which I would love to have available) would be to put the XER10 into Bridge Mode but Bridge Mode isn't implemented by Comcast on the XER10 and there is no forecast as to when this feature might be made available.


XfinityBrianH
Official Employee
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2K Messages
1 month ago
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user_25bbe1
Visitor
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17 Messages
2 hours ago
I just got fiber installed as well and got an XER10. Not a fan so far but I found the disable wireless in the admin console when I connected through my browser with the 10.0.0.1 connection. I wanted it so I could add my own router with thorugh putting the IP into the DMZ and turning off wireless. I needed it so I could get decent wireless speeds. All of my devices were getting 50Mbps on wireless while the fiber to the gateway was at 1.1Gbps. super frustrating. They need to make better hardware if they lock you into it.
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