Visitor

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2 Messages

Saturday, July 4th, 2026 2:37 AM

High jitter / Latency issues while playing GPS games online

I got xfinity installed in Feb and in June I started having issues with internet while I have been playing online competitive games like Counterstrike 2 I have been facing constant lag and jitter issues everytime and everyday.

Been playing on wifi since day 1 and didn't have any issues before no changes were made to surroundings or connection.

Because of that I have been playing on my Phone Tmobile Hotspot which doesn't give me the issues I experience on Xfinity.

2 weeks ago, a technician also came checked the line and router which were fine but still the problem hasn't been fixed. 

If this goes on, I might have to switch my provider.

Is anyone else experiencing the same issue?

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Expert

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119K Messages

1 day ago

Visitor

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2 Messages

14 hours ago

I have attached the photos of the troubleshooting I did from the support link provided as you can see I am facing packet loss between hops which is the main cause of my problem. 
and a technician already has checked the router , cable and signal strength which all were all good and the line can handle 2gbs while I only have 1 Gig internet package.

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