Visitor
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3 Messages
Help with ARRIS TG1682G | Config. - A PING REPLY (ICMP Echo) WAS RECEIVED
Dear Group, every so often I check my computer with the Shields Up (www.grc.com), and it always showed "True Stealth". Recently my firmware was upgraded and I tried it just now with the upgraded ARRIS TG1682G and it says "A PING REPLY (ICMP Echo) WAS RECEIVED"
On the website it states:
"Ping Reply: RECEIVED (FAILED) — Your system REPLIED to our Ping (ICMP Echo) requests, making it visible on the Internet. Most personal firewalls can be configured to block, drop, and ignore such ping requests in order to better hide systems from hackers. This is highly recommended since "Ping" is among the oldest and most common methods used to locate systems prior to further exploitation."
This test targets the Router/Modem's firewall and not my personal firewall on my computer".
I would like to know how does one go about remedying this in admin.- Router/Modem configurations. Any advise in changing settings would be greatly appreciated.
Thank you kindly.
CCAaron1
Problem Solver
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954 Messages
3 years ago
Hello and thanks for reaching out @user_b06e23. I am very sorry, I do not quite understand what you are asking for. Do you mind explaining in more detail what you are trying to do and what functions you are trying to access?
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BruceW
Gold Problem Solver
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26.3K Messages
3 years ago
The poster's TG1682G XB3 gateway is responding to ping requests from the Internet. The poster wants to know if there is a way to turn these replies off, so that the device does not respond to ping requests from the Internet.
Standalone routers usually have an option like a check box labeled "Respond to Ping on Internet Port" to turn this on and off.
(edited)
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user_b06e23
Visitor
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3 Messages
3 years ago
Hello.
Thank you kindly BruceW for clarifying the issue. XfinityAaron, would you please assist me? I would like to know how to configure to block, drop, and ignore such ping requests as mentioned in my original post on the ARRIS TG1682G in Admin. - Router/Modem configurations settings if that is possible to do.
Do you think it is a security risk as described at "gibson research grc" after running the ShieldsUP test/scan?
I contacted ARRIS Tech. Support but I was told that they do not offer support for this specific firmware. I was thinking of contacting my third party security suite software support which comes with firewall but wanted to check with Xfinity Technical Support first, if it can be done in the firmware instead of attempting to resolve it in my installed firewall's settings.
Thank you for your time and consideration in resolving this issue if it indeed is a security risk.
I would appreciate any advise or help.
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