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help whitelisting domains and unblocking ports
I have my modem in bridge mode which I assumed with mean no blacklisting or port blocking. Unfortunately my Ubiquity router will not connect to Ubiquity's remote access portal. Ubiquity says the logs show MQTT errors meaning Xfinity is blacklisting domains or blocking ports. The say I need the following domains whitelisted and the following ports unblocked, but I cann't find a way to contact Xfinity to do this. Has anyone been successful with this?
domains that need to be whitelisted:
turn.cloudflare.com
stun.cloudflare.com
sso.ui.com
cloudaccess.svc.ui.com
setup.svc.ui.com
cloudfront.net
amazonaws.com
*aws.com
Ports that need to be unblocked:
TCP/UDP | 53 | Both | DNS lookups for remote access, updates, and Guest Portal redirection (also required for UniFi Network) |
UDP | 123 | Egress | NTP (time sync). Required for establishing secure connections |
UDP | 3478 | Both | STUN for remote access (also required for UniFi Network) |
TCP | 443 | Both | Remote Access service, application GUI/API access via web browser (also required for UniFi Network) |
TCP | 8883 | Egress | Remote Access service |
TCP | 5349 | Ingress | Remote access support |
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