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Tuesday, January 16th, 2024 10:32 PM

Closed

Help!! Factory reset on accident!

We accidentally factory reset the WiFi. How do we reconnect it? 

Problem Solver

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542 Messages

1 year ago

Reset the login credentials to what they were before you changed them. 

Official Employee

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3K Messages

1 year ago

Hey there, @user_l59l2x thanks for reaching out through Xfinity Forums regarding your modem settings. Here is a link to how to see your default modem settings and how to change your Wi-Fi settings, https://www.xfinity.com/support/articles/view-change-wifi-password. Let us know if you have any additional questions with these changes as we are happy to help! 

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