Hey @user_744van, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist in troubleshooting your wireless network connectivity issues. There doesn't seem to be much information in your post. Could you please answer the following:

• Are you using an Xfinity xFi Gateway or personally owned modem/router
• Is your device able to see the wireless networks?
• Did you forget the network name/password needed to authenticate the device to connect to the wireless network?
• Do you have 'Bridge Mode' enabled and using a personal router?
• Have you attempted to turn off 'Band Steering' to separate the 2.4GHz and 5 GHz network to see if that helps assist your device in connecting to the wireless network?
  
  

We hope to hear from you soon and please provide as much detail as possible as that will help assist in the troubleshooting process.