1 Message
Have to restart modem every night
I have to restart my modem every night, the internet stops working.
every night between 12 & 1 am my internet goes out and I have to restart the modem. Got a new modem and coaxial cable and it’s doing the same thing as before.
XfinityArmand
Official Employee
•
2.3K Messages
10 months ago
Thank you so much for taking the time to reach out to Xfinity Support @user_93n2pw! We are so glad to hear from you and want to help in any way that we can to ensure that you are having the best experience with your service. No worries! You have reached out to the right team to have your concerns addressed. Can you tell me if there are any indicators or error messages present when this occurs or does the connection just drop?
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