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vikenk
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Thursday, September 5th, 2024 10:55 AM

Have Netgear CM2050v Modem Issues Been Resolved?

Hello Everyone,

I'm considering buying my own modem. One of the only ones on the approved list that support Xfinity Voice is the Netgear CM2050v. I've read a lot about a firmware upgrade from Xfinity causing upload performance issues. Does anyone know if the issues with the Netgear firmware have been resolved?

Does anyone have suggestions for alternatives that support next gen speeds?

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9 days ago

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Maelman

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11 days ago

They rolled back to an older firmware version which prevents the CM2050v from working with their next-gen speeds. Specifically the upload speed. This was done to resolve stability issues. Currently you won't be able to get anything more than 40Mbps of upload speed. There aren't currently any 3rd party modems with voice capability that are compatible with next-gen speeds. The only option is to rent the Xfinity xFi gateway and that will come with built-in wifi that can't be disabled.

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vikenk

Regular Visitor

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Thanks for your reply. Most of the feedback I've read has been a few months old, but it seems like they haven't really made any progress on the Netgear modem issue. I'm also considering getting rid of my "land" line and just getting internet/cable. My equipment options should open up in that case. Perhaps the Motorola options will be better at this time.

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11 days ago

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XfinityArmand

Official Employee

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1.8K Messages

Hi there @vikenk!  Thank you so much for taking the time to reach out to Xfinity Support.  We are so glad to hear from you and want to help in any way that we can.  So that we can get started, please feel free to shoot us a private message with your details. 

 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 • An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

 

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9 days ago

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