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user_386f05
1st Topic

Visitor

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3 Messages

Tue, Oct 26, 2021 11:43 AM

Going on to the second day of no internet service

Over 30 hours of no internet no updates no new information. This is ridiculous

Question

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Updated 

1 m ago

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XfinityArmand

Official Employee

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253 Messages

1 m ago

Good morning!  Thank you so much for taking the time to send us a message this morning.  I will be glad to take a look at what is going on with service in your area Beverly.  Can you please confirm your zip code for me? 

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user_386f05

Visitor

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3 Messages

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1 m ago

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user_8e487f

Visitor

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1 Message

1 m ago

94015 same issue 2 days now no internet and no idea what’s going on or how long the outage may last 

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XfinityKorie

Official Employee

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482 Messages

Hey there, @user_8e487f. I hope all is well. Sorry to hear you are having service issues. I know how frustrating that is. Our My Account App is a great tool you can use to get updated on any current service issues. You can also visit https://comca.st/3mn6uuo to check online. 

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