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Visitor

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3 Messages

Tuesday, October 26th, 2021 11:43 AM

Closed

Going on to the second day of no internet service

Over 30 hours of no internet no updates no new information. This is ridiculous

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

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2.2K Messages

4 years ago

Good morning!  Thank you so much for taking the time to send us a message this morning.  I will be glad to take a look at what is going on with service in your area Beverly.  Can you please confirm your zip code for me? 

Visitor

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3 Messages

Visitor

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1 Message

4 years ago

94015 same issue 2 days now no internet and no idea what’s going on or how long the outage may last 

Problem Solver

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1.1K Messages

Hey there, @user_8e487f. I hope all is well. Sorry to hear you are having service issues. I know how frustrating that is. Our My Account App is a great tool you can use to get updated on any current service issues. You can also visit https://comca.st/3mn6uuo to check online. 

I no longer work for Comcast.

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