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2 Messages
Tuesday, July 1st, 2025 5:58 PM
How do I connect a 2.4 ghz device to my 5ghz gayeway?
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Official Employee
1.4K Messages
11 hours ago
Hi there, @user_b10zsx ! I responded to the other post you had on someone else's thread regarding this issue. If your using an XFINITY Gateway, they are multiband and should connect with no problems. More details on that are located here : https://www.xfinity.com/support/articles/benefits-same-wifi-network-password-name-xfi-gateway
If for some reason you need to, you can change the WiFi bands using the XFINITY App with the directions found here : https://www.xfinity.com/support/articles/change-wifi-channel-xfinity-xfi Let us know if you have any questions on the process!
XfinityFrank
Official Employee
•
1.4K Messages
11 hours ago
Hi there, @user_b10zsx ! I responded to the other post you had on someone else's thread regarding this issue. If your using an XFINITY Gateway, they are multiband and should connect with no problems. More details on that are located here : https://www.xfinity.com/support/articles/benefits-same-wifi-network-password-name-xfi-gateway
If for some reason you need to, you can change the WiFi bands using the XFINITY App with the directions found here : https://www.xfinity.com/support/articles/change-wifi-channel-xfinity-xfi
Let us know if you have any questions on the process!
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