Visitor
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1 Message
Gateway resets
I have had service for all of a few days and have to constantly reset the gateway (multiple times a day so far) in order to get any sort of internet connection. Customer service is impossible to contact. This is insane.
EG
Expert
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110.3K Messages
2 years ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityChristy
Official Employee
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2K Messages
2 years ago
@user_6f8be0 I'm sorry your services haven't been working properly! We want all of our customers to enjoy their services at the speed and reliability Xfinity is known for, and I'm going to do everything I can to turn things around for you so you can do just that. Have you checked out the link that EG provided above?
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