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Saturday, August 19th, 2023 1:29 PM

Closed

Gateway connection issues

It seems as though other devices are able to connect to my network even with a password requirement. I have connected my own devices and a password has been required so I don’t know how other people are connecting so easily. I can’t seem to find a straightforward answer on this so any help is appreciated! 

Official Employee

 • 

1.5K Messages

2 years ago

Hello @user_f52ab6  ! Have you attempted to change the WiFi password to see if this still occurs? You can find directions on how to do so here: https://www.xfinity.com/support/articles/view-change-wifi-password

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