Hi there @user_b91qoy Thank you so much for reaching out on our Xfinity Community Forum about your internet not working properly, I'll be happy to assist. Have you checked for reported outages in your area using the Outage Map or by texting “Out” to 266278?
EG
Expert
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119.5K Messages
2 months ago
First. Please try starting here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
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XfinityDemetrise
Official Employee
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304 Messages
2 months ago
Hi there @user_b91qoy Thank you so much for reaching out on our Xfinity Community Forum about your internet not working properly, I'll be happy to assist. Have you checked for reported outages in your area using the Outage Map or by texting “Out” to 266278?
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EG
Expert
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119.5K Messages
2 months ago
@user_b91qoy
Have you had a chance to see if any of those troubleshooting tips apply ?
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