U

2 Messages

Tuesday, December 26th, 2023 10:16 PM

Closed

Extremely slow upload speed, download is fine!

For two evenings in a row I'm getting very slow upload speeds. During the morning I'm getting a correct ~10Mbps. My download speed is fine, but getting extremely slow upload speeds:

Accepted Solution

2 Messages

1 year ago

Turns out there was maintenance work in our area, once that was done things went back to normal.

Official Employee

 • 

1.1K Messages

1 year ago

Hey @user_8799hf, thanks for reaching out to Xfinity Support on our forums about your upload speeds. When you are doing the speed test, are you doing it through a WiFi connection or ethernet?

 

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