Visitor
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1 Message
Ethernet ports
All 4 of the Ethernet ports in my modem stopped working suddenly, I tried resetting the router and changing the ethernet cable multiple times and it still doesn’t work.
Visitor
•
1 Message
All 4 of the Ethernet ports in my modem stopped working suddenly, I tried resetting the router and changing the ethernet cable multiple times and it still doesn’t work.
EG
Expert
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119.2K Messages
14 hours ago
Taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can even get *home pickup*.
https://www.xfinity.com/support/articles/returning-your-equipment
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