Visitor

 • 

1 Message

Friday, July 10th, 2026 8:29 AM

Ethernet ports

All 4 of the Ethernet ports in my modem stopped working suddenly, I tried resetting the router and changing the ethernet cable multiple times and it still doesn’t work.

Oldest First
Selected Oldest First

Expert

 • 

119.2K Messages

14 hours ago

Taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can even get *home pickup*.


https://www.xfinity.com/support/articles/returning-your-equipment 

forum icon

New to the Community?

Start Here