Hi there, @beatlemajic! Thanks for reaching out to us here on the Community Forum, and sorry to hear about the trouble. Have you contacted the support for the device? If your WiFi itself is working on other devices, it is likely a setting of some kind on the printer that needs to be adjusted, and we would not have any information to walk through that, unfortunately.
XfinityFrank
Official Employee
•
1.7K Messages
5 days ago
Hi there, @beatlemajic! Thanks for reaching out to us here on the Community Forum, and sorry to hear about the trouble. Have you contacted the support for the device? If your WiFi itself is working on other devices, it is likely a setting of some kind on the printer that needs to be adjusted, and we would not have any information to walk through that, unfortunately.
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