Visitor
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1 Message
Enhanced Speed Market - Still Seeing Previous Speed
Hi there, I am having the exact same issue with an S34 - activated okay but stuck at the old (SB8200) speeds ~450 down and 40 up. Can you help please?
Visitor
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1 Message
Hi there, I am having the exact same issue with an S34 - activated okay but stuck at the old (SB8200) speeds ~450 down and 40 up. Can you help please?
XfinitySara
Official Employee
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2K Messages
5 days ago
Hey there, @pleare! Thank you for leaving a comment with you similar concerns on this post. You've come to a great place for help! Our team is awesome to work with because we'll do everything we can to review and resolve your concerns quickly :) First, have you recently reviewed these Connectivity Troubleshooting Tips, just to see if the speeds improve after a few simple steps? I find that a great place to start, but if you still need our help, let us know!
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