Visitor
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1 Message
Enable MoCA on xFi Router
I have a new xFi router (Arris TG4482A) and had MoCA enabled on that router. Recently MoCA suddenly stopped working and all of my TiVo devices stopped working as well. I have tried enabling MoCA by logging in as admi to my router, going to Connections...MoCA...Enable and saving this configuration, restarting the router, but the red X is still showing. I found a similar thread on this forum HOW TO ACTIVATE MOCA? | Xfinity Community Forum and he did something to make it work but didn't say what. Does anyone know how to enable MoCA after setting Enable MoCA in Connections?
CCJamie
Problem Solver
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322 Messages
2 years ago
@BeeGrn Thanks for reaching out to us, we can look into your equipment issues with you. If you could please send a direct message with your name and complete service address, we can then assist.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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