Bekrah's profile

Visitor

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3 Messages

Saturday, December 17th, 2022 5:47 AM

Closed

HOW TO ACTIVATE MOCA?

Within the XB7 router settings, MoCA is enabled but in the top right portion of the screen, it seems to be disabled. 
My MoCA adapters won’t work. How can I filling enabled MoCA to work on the non-hardware side of things?

Problem Solver

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909 Messages

2 years ago

Hello, and thank you for reaching out to us about your multiple modem concerns. Typically, this type of set up is not possible, but there are some areas/markets where accounts will allow two devices on the same account for internet access. I'd love to further review with you and see if this is available in your area. Please send us a Direct Message with your first and last name. The message icon is located at the top right of the Community Forum page, clicking on the message icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. 

Visitor

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3 Messages

@XfinityStephanieK​ I figured it out! 
Works great too.

(edited)

Official Employee

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330 Messages

I'm glad to hear you were able to figure it out. Please let us know if there is anything else you need. We are always here for you. 

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Contributor

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72 Messages

@Bekrah​ Care to share what you had to do to get it working? Might help the next person that tries to do this. Thanks!

Visitor

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1 Message

Yes, please do share what you did. I’m trying to get my xFi Gateway to work with my MOCA adapter too, and have the same difficulty.

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