Emma555's profile

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3 Messages

Sunday, November 2nd, 2025 9:55 PM

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Enable and Provision IPv6 For My Account Please

I simply want to enable and provision IPv6 for my account please. I've tried calling, using the Xfinity Assistant, and it's just very frustrating. It's impossible to contact a real human and the Xfinity Assistant just wants to restart my modem over and over. 

This conversation has been merged. Please refer the main conversation:

Enable Ipv6 for Internet Connection

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Official Employee

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3.5K Messages

26 days ago

Hi there! Thanks for reaching out about provisioning IPv6. We are happy to further help with this. I see that you sent through a direct message so I will continue there. 

 

Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. We are happy to continue helping you there, but please keep that in mind for the future.

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