U

Wednesday, January 24th, 2024 11:56 PM

Closed

[Edited] flucuations

Why can Xfinity never be consistent, if it was always bad I wouldn’t be angry I’d switch, if it was good I wouldn’t be writing this, [Edited: "Inflammatory"]. Sometimes I’m playing a multiplayer game no packet loss no frame drops, keystrokes register on time and aren’t delayed. Then 95% of the time is hot garbage, unplayable games, can’t load a YouTube video let alone play or watch without constant buffering. [Edited: "Inflammatory"]

Official Employee

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2.4K Messages

1 year ago

Hello @user_rb41fw, connection issues like what you're describing are always annoying to deal with, so I can understand where you're coming from. I'd love a chance to work with you and help turn things around. Let's first get on the same page and understand the full scope of the issue. Can you please elaborate on what you experience when you notice this issue pop up? Are multiple devices in your home experiencing the issue? Is this happening over wireless, hardwired, or both connection types? 

Expert

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110.9K Messages

1 year ago

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