2 Messages
Dynamic Range Window Violation causing multiple connection drops daily
Hi all,
I have the issue of T3 and T4 timeouts as a result of Dynamic Range Window Violation. I have tried two different modems -- a CM-1000 and SB8200 and both have same issue. Techs have come to my house 3 times now and have replaced the line from the tap to the box in the back of my house and also the line from that box to the wall outlet, all to no effect. I had seen this thread which makes me wonder if it is an issue on the Xfinity side:
Are there any cable modems that use DOCSIS 3.1 that are known to NOT have this issue? I'll happily buy one at this point, ha. Any help is greatly appreciated.
Below are my logs with the MAC address edited out to be all 0's:
| 22/3/2024 09:00:50 |
3 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:00:51 |
3 | No Ranging Response received - T3 time-out;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:00:54 |
3 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:00:54 |
3 | No Ranging Response received - T3 time-out;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:00:54 |
3 | Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:01:00 |
3 | CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-21.2, 258MHz. |
| 22/3/2024 09:01:00 |
3 | CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-21.3, 1002MHz. |
| 22/3/2024 09:01:00 |
3 | CMSTATUS:US_Diplexer_Mode_Change:TLV-21.1, 5-42MHz. |
| 22/3/2024 09:01:05 |
3 | No Ranging Response received - T3 time-out;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:01:08 |
6 | Honoring MDD; IP provisioning mode = IPv6 |
| 22/3/2024 09:01:16 |
3 | CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-84.2, 108MHz. |
| 22/3/2024 09:01:16 |
3 | CMSTATUS:DS_Diplexer_Mode_Change_Ignored:TLV-84.3, 1002MHz. |
| 22/3/2024 09:01:16 |
3 | CMSTATUS:US_Diplexer_Mode_Change:TLV-84.1, 5-42MHz. |
| 22/3/2024 09:01:17 |
6 | TLV-11 - unrecognized OID;CM-MAC=8c:76:3f:fd:59:01;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:01:18 |
6 | DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:03:33 |
6 | CM-STATUS message sent. Event Type Code: 16; Chan ID: 193; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:03:46 |
3 | Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:04:00 |
5 | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:04:00 |
5 | Dynamic Range Window violation |
| 22/3/2024 09:04:01 |
5 | RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;CM-MAC=00:00:00:00:00:00;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; |
| 22/3/2024 09:04:01 |
5 | Dynamic Range Window violation |
No Responses!