Visitor
•
6 Messages
Dropping
My internet keeps dropping. Also streaming on wired box drops with ‘no signal’. This is every day. Usually in evenings. Getting difficult to work from home. I have been piggybacking on my neighbors TDS.
I have rebooted modem multiple times.
run test on phone. Sometimes it is ok others say no connection to reboot modem.
[Edited: "Personal Information"]



EG
Expert
•
117.1K Messages
3 years ago
Please start here if you wish;
https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9
0
0
XfinityAldrik
Official Employee
•
2.5K Messages
3 years ago
Hello @user_685bf5! Thank you for reaching out to us on our community forums. I see our amazing Expert EG shared a really helpful link to the Connection Troubleshooting Tips guide.
Have you tried troubleshooting your connection issue using our Xfinity app?
0
EG
Expert
•
117.1K Messages
3 years ago
@user_685bf5
Have you had the chance to try any of those tips at that link ?
0
0