1 Message
Download upload speed
After running speed test our download speed is only at 199 and upload at 40 mbps. Our connection speeds has been slow in the last week or so but only now that I ran a speed test to confirm. Is this normal to what our current plan should be getting?
XfinityAirelle
Official Employee
•
2.5K Messages
2 years ago
Hi there! Thanks so much for taking the time to reach out. We are sorry to hear you are having issues with service. Our awesome team can help. Can you tell us what troubleshooting steps you have taken so far?
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