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Friday, April 11th, 2025 3:09 AM

Does anyone know what type of devices are CTDI CMTX (network device) that show up on the XB7 and XB8-T Xfinity gateway?

Unknown device CTDI CMTX  that has been following gateways when upgrading from XB7 to XB8-T.

Does anyone know what the story is on this device? 

Official Employee

 • 

1.7K Messages

4 days ago

 

user_dlnbk3 Good morning! Thank you for reaching out to our Xfinity Forums Team regarding the device connecting to your network. I would recommend changing your Wi-Fi password, and then we need to look to see if you have a MoCA filter. Can you please send a Direct Message with your name, and service address? 
 
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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