U

Visitor

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3 Messages

Monday, May 27th, 2024 10:43 PM

Do you need technical support to change a gateway to bridge mode?

Hello,

     If I change my gateway from routed mode to bridge mode, and disable DHCP, should it function properly when I connect a router (WAN port) to the gateway's #1 LAN port (same subnet)? Or, will I need to contact Comcast technical support so they can change what ever they need to change on their end?

     After I've made the changes, not only does it not work, but I can't connect to the gateway's UI with a client set for static IP.  

Thanks, Scott

Official Employee

 • 

1.1K Messages

16 days ago

You should be able to toggle bridge mode off and on, on your own. Use this link for step by step instructions https://www.xfinity.com/support/articles/wireless-gateway-enable-disable-bridge-mode

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