Visitor

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1 Message

Thursday, December 11th, 2025 9:55 AM

Disconnecting after starting up PC

After starting up my PC [From Sleep or Turning on] i go into online gaming a bit soon after but as soon as the first match/game  starts up [about 5-10 mins in] it disconnects me, afterwards its no problem

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Official Employee

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460 Messages

12 hours ago

Good morning @user_5hud5b, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. As someone that uses a PC as my primary gaming device, I can understand the frustration of having an issue with the device dropping connection, but you have reached the right team for assistance with this issue. Is your PC connected to the internet via a ethernet cable, or over WiFi?

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