Visitor

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2 Messages

09/09/2026 1:38 AM

Disable XB7 public WiFi hotspots

I have Xfinity fiber service with a Nokia fiber ONT connected by Ethernet to a white Xfinity XB7 gateway (CGM4331COM). My ASUS router handles my home network, but the XB7 is still broadcasting the public SSIDs “xfinitywifi” and “Xfinity Mobile.” I confirmed these are coming from my XB7 by unplugging power from only the XB7; both SSIDs disappeared, and they returned when I powered it back on. The Xfinity app does not give me the hotspot control, and the hotspot settings page says my device does not support public hotspots. I need an Xfinity representative to disable both public hotspot broadcasts while leaving bridge mode unchanged.

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Expert

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120.8K Messages

16 hours ago

Not sure if this still works....

https://forums.xfinity.com/conversations/internet/answered-how-to-manage-enabledisable-your-xfinity-wifi-hotspot/602da481c5375f08cd7fc65c Good luck !

And AFAIK, the Xfinity Mobile hotspot can not be disabled.

Visitor

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2 Messages

9 hours ago

Xfinity’s hotspot settings page says my device is not eligible for public hotspots, but I physically confirmed that my XB7 is broadcasting both “xfinitywifi” and “Xfinity Mobile” by powering off only the XB7 and watching both SSIDs disappear, then reappear when it powered back on.

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