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Wednesday, November 20th, 2024 11:24 PM

Disable IPv6!!!

IPv6 breaks things! We don't need it and don't want it, but Comcast denies customers the ability to disable it. NO HOME USERS NEED IPv6, and few if any business customers actually need it. Certainly not on the LAN interface. 

Comcast gateway/modem/routers provide NAT between IP versions 4-4, 6-6, and 4-6, so IPv6 on the LAN is absolutely unnecessary. It just creates problems. If you don't already know this  you're not paying attention.

Your arrogance costs your customers innumerable hours of frustration and downtime. STOP IT! 

FYI 

I am an IT network consultant of over 40 years, I've published books on networking and internetworking and many articles in many publications over decades, as well as conduct thousands of networking seminars internationally. 

7 Messages

1 month ago

I just want to connect to the Xfinity modem/router and configure port forwarding manually. I don't want to use your phone app, and I don't want your overly clever router only offering a list of computers & devices it can currently see by arcane names or MAC addresses! It's stupid. Stop it! 

I want to enable port forwarding from the WAN interface, define the destination IP address on the LAN, protocol(s), and port number(s). If I have to define the ports by first creating a "service" so be it, but give us the option! 

FYI 

I am an IT network consultant of over 40 years, I've published books on networking and internetworking and many articles in many publications over decades, as well as conduct thousands of networking seminars internationally. 

Note: This comment was created from a merged conversation originally titled Xfinity Port Forwarding is garbage

Official Employee

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1.8K Messages

Thank you for reaching out to us @user_8zo9o3! At this time we support both IPv4 and IPv6. If you prefer to not use an IPv6 connection, please check your device’s settings to disable IPv6 or make IPv4 preferred. 

 

At this time, our rental xFi Wireless Gateways require the Xfinity App to set up port forwarding. Renting the Wireless Gateway is optional, if you would prefer to not use the app we have this site here that helps identify modems compatible with our services based on your speed tier

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7 Messages

I tried using the Xfinity app, it does not work, it has ...problems. It lists only a few devices, by arcane computer names or MAC addresses, or it doesn't list them at all! And when I give the device a recognizable host name that I can select and I create the port forward, it presents the wrong IP address! 

I gave the device a static IP address of [Edited: "Personal Information"] but the Xfinity app keeps reporting the device's IP address as [Edited: "Personal Information"]!!! 

Where is this [Edited: Language] coming from?? I've deleted all reserved IP addresses -- even though I never asked it to reserve any! That does not clear whatever memory the Xfinity gateway is retaining. You've made the gateway so clever that it is now worse than merely [Edited:Language/Inflammatory] . Fix it!. And [Edited: Inflammatory] whoever decided these "innovations" were a good idea. 

(edited)

Gold Problem Solver

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7.9K Messages

28 days ago

I have had IPv6 for years on my home network, with no problems.

You can always buy your own modem and router and set things up any way you want.

7 Messages

@Andyr1​ Perhaps you don't do much of anything on your network that would ever run across such problems. Problems with IPv6 do exist and they are totally unnecessary. Just as breaking port forwarding was completely unnecessary, Comcast did it anyway. 

IPv6 is necessary on the public Internet, but NAT negates the need for it in any home network, and the vast majority of business networks. It's a solution looking for a problem, much like the ISO's OSI protocol alternative to TCP/IP. 

Gold Problem Solver

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7.9K Messages

27 days ago

As I said, if the Comcast equipment is too limiting, buy your own. At the minimum, buy a good router, put the gateway in bridge mode, and set up your network as complicated as you want

Most people have no idea of how a network works, and the gateways are designed to be basic and simple.

7 Messages

@Andyr1

You're right, most people have no idea of how a network works, or more specifically what ports and port forwarding are, and that's fine, they will never venture into these advanced functions. But then why would Comcast go to the extra trouble and expense to break the advanced functions and make them so dysfunctional for all users/customers?  Comcast has arbitrarily removed functionality that once existed and has now made their equipment unnecessarily limiting and complicated, requiring using a [Edited: "Language"] phone app to do what the gateway web-based console should do, and used to do! The port forwarding function is still in the web console menu, but it no longer works, Comcast intentionally broke it! Why? The menu item for port triggering is still there and still works, but port forwarding has been disabled. This is stupid. Stop apologizing for them. 

Also, currently the [Edited: "Language"] thing has somehow memorized the original DHCP IP address for a device that I have now assigned a static IP address. I use fixed IP addresses for fixed devices, who wouldn't?  The device sometimes shows up in the phone app, but sometimes not, so the phone app is flakey at best. But when the device does appear I select it for port forwarding and define the port & protocol and save it, the Xfinity app shows the wrong IP address and there is no means to enter the correct IP address! Instead of the static IP it uses the old defunct dynamic IP that it originally memorized  and I can't flush it, and if I delete the reserved IP it just comes back. This is not just stupid, it's dysfunctional, so simplified that it's broken. Tell me, how do novice users even begin to deal with this completely unnecessary idiocy? And if novice users have no need for such features, WHY try to dumb down the features for them and break those features in the process?

Stop the stupid!  

PS. I've looked at other cable modems, and I don't care for them, either. They are just modems with a single Ethernet jack (1 gig or 2.5 gig), but no routing function, no NAT, no switch ports, and best I can tell they are all made in [Edited: "Language"] China. [Edited: "Inflammatory"]

Cheers

(edited)

7 Messages

I also explained a bit about all the multinational sanctions and bans against Chyna's goods, everything I said is easily proven true but the speech police didn't like it. Perhaps because Comcast uses Chyna tech... You can research it yourselves. I hope you will. 

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