Visitor

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1 Message

Saturday, May 30th, 2026 10:32 PM

Deliberately throttling my speed

I have discovered Xfinity is deliberately throttling my speed. 

Any upload over a few MB fails unless I connect to a VPN. 

And recently, my download speeds are around 5Mbps unless I connect to a VPN, where they become 60Mbps. 

This, apparently, is a known tactic by Comcast/Xfinity. 

I will be cancelling my service and posting about this on social media unless this is fixed immediately.

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Official Employee

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2.7K Messages

6 hours ago

Hey @user_nto3ov, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist troubleshooting your Xfinity Internet connectivity issues. Are you performing a speed test to determine the approximate download speeds? Do you use your own personal modem or the Xfinity xFi Gateway rental?

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